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COVID-19 Referrals: Renters Rights / Derechos de los Inquilinos

  1. Austin Energy Financial Support Plus 1 - Customer assistance programs helps by providing emergency financial aid to customers who are having a temporary problem paying their utility bills.

  2. You must be a City of Austin utility customer to receive Plus 1 funds.

  3. Visit their website for more information on eligibility and relevant contact information: https://austinenergy.com/ae/residential/your-bill/customer-assistance-programs/financial-support-plus1

  4. BASTA Austin (Building and Strengthening Tenant Action) helps Austin renters work with their neighbors to ensure that all Austinites have access to safe and affordable housing. Please communicate with them directly at (512) 522-9984 if there are any issues or questions. Or:Facebook page (COVID19-specific tenant videos): https://www.facebook.com/bastaaustin/ Twitter page: https://twitter.com/bastaaustin Online contact form:

  5. English: http://www.bastaaustin.org/contact.html#contact-form --

  6. Austin Energy Financial Support Plus 1 - Los programas de asistencia al cliente ayudan al proporcionar ayuda financiera de emergencia a los clientes que tienen un problema temporal para pagar sus facturas de servicios públicos.

  7. Debe ser un cliente de servicios públicos de la Ciudad de Austin para recibir fondos Plus 1.

  8. Visite su sitio web para obtener más información sobre elegibilidad e información de contacto relevante: https://austinenergy.com/ae/residential/your-bill/customer-assistance-programs/financial-support-plus1

  9. BASTA Austin (Building and Strengthening Tenant Action) ayuda a los inquilinos de Austin a trabajar con sus vecinos para asegurar que todos los austinitas tengan acceso a una vivienda segura y asequible. Por favor comuníquese con ellos directamente al (512) 522-9984 si hay algún problema o pregunta. .:Página de Facebook (videos de inquilinos específicos de COVID19): https://www.facebook.com/bastaaustin/ Página de Twitter: https://twitter.com/bastaaustin Formulario de contacto en línea:

  10. Español: http://www.bastaaustin.org/cont%c3%a1ctenos.html

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